Shipping policy

Shipping Policy

Last Updated: 04/07/2026

Thank you for shopping with SwiftSkart.com. We are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

Orders are processed Monday to Saturday, excluding public holidays.
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed after 5:00 PM (IST) will be processed on the next business day.
During sales, festivals, or peak shopping seasons, processing may take an additional 1–3 business days.

Once your order has been processed, you will receive an email and/or SMS confirmation with your shipment details.

Shipping Time

Estimated delivery times are:

Location	Estimated Delivery
Metro Cities	2–5 Business Days
Other Cities	3–7 Business Days
Remote Areas	5–10 Business Days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Free Shipping on orders above ₹[AMOUNT].
Orders below this amount will incur a shipping fee, which will be displayed during checkout before payment.

Order Tracking

After your order is shipped, you will receive:

Shipment confirmation email
Tracking number
Courier partner details
Tracking link

You can track your shipment using the tracking information provided in your confirmation email.

Delivery Schedule

Our delivery partners typically deliver:

Monday – Saturday

Delivery Hours:
9:00 AM – 8:00 PM (Local Time)

Deliveries are generally not made on Sundays or national holidays unless offered by the courier service.

Delivery Attempts

Our courier partner will usually make 2–3 delivery attempts.

If delivery cannot be completed after multiple attempts, your package may be returned to us. Additional shipping charges may apply for re-shipment.

Incorrect Shipping Address

Please ensure your shipping address, phone number, and postal code are correct before placing your order.

SwiftSkart.com is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Courier service disruptions
Government restrictions
High order volume during promotional events

We appreciate your patience and will keep you informed of significant delays whenever possible.

Lost or Missing Packages

If your tracking information shows your order as delivered but you have not received it:

Check with your family members or neighbors.
Contact the courier service.
Email us within 48 hours at [EMAIL ADDRESS].

We will investigate the issue with the courier partner and assist you in resolving it.

Damaged Packages

If your package arrives damaged:

Take clear photos of the package and product.
Do not discard the original packaging.
Contact us within 48 hours of delivery at [EMAIL ADDRESS].

After verification, we will arrange a replacement or refund in accordance with our Return & Refund Policy.

International Shipping

Currently, SwiftSkart.com [DOES / DOES NOT] offer international shipping.

If international shipping becomes available, shipping fees, customs duties, taxes, and delivery timelines will vary depending on the destination country.

Customs & Import Duties

For international orders (if applicable), customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.